Navigate to C:\Users\%UserName%\AppData\LocalLow\miHoYo C:\Users\%UserName%\AppData\LocalLow\miHoYo.If the game is stuck / freezes on the loading screen, then it stops responding and crashes, follow these steps: Note: The launcher.exe is in the folder where Genshin Impact is installed. Also, adjust the same things for the launcher.exe application.A new window will popup, select the High performance in the Graphics preference page.After that click on the Options button.Click the Browse button under “Graphics performance preference” in the window that appears.ĭefault Location: C:\Program Files\Genshin Impact\Genshin Impact Game.Enter graphics settings into Windows search box, then select Open once the results populate.In Windows 10, you can also follow these steps: Go to “Run with graphics processor” option.Right-click the Genshin Impact shortcut on the desktop.You can run the game with your dedicated graphics card by following these steps: If you are a laptop user, your laptop may be using the integrated graphics card (intel) instead of dedicated GPU. VPN may cause you not being able to log into Genshin Impact. If you are using a VPN on your system, you must disable it.
#Prodigy app won't load install#
Secondly, you should install the Visual C++ Redistributable for Visual Studio 2015.
#Prodigy app won't load how to#
There are several possibilities that might cause of this problem.įollow the steps in this guide on how to fix Genshin Impact not launching. Some Genshin Impact players might face the problem when trying to open the game.
The launcher does not appear when you attempt to run Genshin Impact on PC? Or the launcher appears but when you click the Launch button on the launcher your game does not start? You are not alone.